๐Ÿ“ž 876-961-3633  ยท  876-961-3634  ยท  954-324-9766 โœ‰ info@optimalonline.com ๐Ÿ“ 20 Hargreaves Avenue, Mandeville

Everything Your Business Needs to Stay Connected, Secure and Running

Our network engineers and strategic technology partnerships allow us to competently evaluate and address all of your IT needs.

Managed Services

OptimalCare: Flat Fee IT

One monthly fee. Complete IT coverage. No surprise charges, no juggling vendors. Just a single, predictable cost that keeps your business running.

  • Patch management and service pack updates
  • Anti-virus and anti-spam management
  • Backup management and restores
  • Disk, memory and performance optimization
  • User account and access management
  • Network, firewall, router and switch management
Help Desk

Remote Help Desk

We resolve 80% of PC issues remotely. Call or click and our technicians will connect to your system and get you back on track fast.

  • Remote diagnosis and repair
  • Server and workstation support
  • Microsoft Windows and Office support
  • Software installation and troubleshooting
  • Firewall, router and switch support
  • Microsoft SQL Server support
Infrastructure

Network Monitoring

24/7 proactive monitoring across your entire environment. We detect and resolve issues before they impact your business.

  • Real-time network performance monitoring
  • Automated alert and escalation
  • Bandwidth utilization reporting
  • Device health and uptime tracking
  • Security event monitoring
On-Site

On-Site Service

When a remote session isn't enough, we come to you. Managed clients receive priority scheduling; other clients are billed hourly.

  • Hardware diagnosis and repair
  • PC, laptop and workstation service
  • Server installation and maintenance
  • Network device configuration
  • Staff training and onboarding support
Projects

IT Projects & Installations

From structured cabling to full POS deployments, we plan, procure and implement technology solutions that are built to last.

  • Structured cabling (CAT5e / CAT6 / fibre)
  • WiFi access point design and deployment
  • IP PBX / VoIP phone systems
  • CCTV surveillance and access control
  • POS system deployment and integration
  • Server builds and rack installation
Availability

Business Continuity

A temporary setback doesn't have to become a permanent failure. We protect your data and operations so you can recover from anything.

  • Backup strategy and implementation
  • Disaster recovery planning
  • Data redundancy configuration
  • Business impact analysis
  • Failover and recovery testing
Web Development

Web Development

From brochure sites to full e-commerce platforms, we design and build fast, modern websites that represent your brand and work across every device.

  • Business websites and landing pages
  • E-commerce and online storefronts
  • Content management systems (CMS)
  • Website hosting and domain management
  • Performance optimisation and SEO fundamentals
  • Ongoing maintenance and updates
Software Development

Custom Software Development

Off-the-shelf software doesn't always fit. We design and build custom applications tailored to your exact workflows, so your tools work the way your business does.

  • Business process automation
  • Internal tools and dashboards
  • Database design and management
  • API integrations and third-party connections
  • Legacy system modernisation
  • Ongoing support and feature development
Vendor Management

Vendor Management

We manage all your technology vendors so you can focus on running your business. One call to us handles the rest.

  • Broadband vendors
  • Phone service and equipment vendors
  • Copier, fax and scanner vendors
  • Line-of-business application vendors
  • Onsite visit scheduling and oversight
Server Infrastructure
Network Solutions
Technology Implementation

Not Sure What You Need?

Our process starts with a Needs Analysis. We listen first, then recommend exactly what fits your budget and situation.

Request a Free Needs Analysis โ†’